WORKSHOPS & TEAM SUPPORT
Useful enough to take back to work.
These offerings are being developed for a local pilot. Each session is shaped around the team's setting, pressures, and what workers say they need.
Where we're starting
Staying Human in Frontline Work
Burnout, compassion fatigue, moral distress, and the cumulative emotional load of frontline work. A space to name what is happening and leave with practical ways to support one another.
The Debrief That Actually Helps
What makes a conversation after a hard event useful, what makes it harder, and how teams can develop a repeatable practice with clear limits and follow through.
Supporting the People Who Support Everyone Else
A supervisor focused session on recognizing cumulative stress, responding after incidents, making room for staff concerns, and turning check ins into meaningful action.
Different work calls for different support.
Harm reduction & street outreach
Repeated loss, overdose exposure, informal boundaries, stigma, and personal safety.
Housing & shelter
Long relationships, recurring conflict, resident death, and the tension between rules and support.
Community programs
Unpredictable interactions, scope of practice, crisis response, and the pressure to keep helping.
Mobile work
Working alone, unfamiliar places, check in practices, and what happens after a frightening incident.
Partnerships that lead to action
Hold the Line is also exploring facilitated team check ins, supervisor support, and conversations with agency health and safety committees. A longer partnership could connect what workers share to a short, realistic list of actions an organization can take.
Scope, format, and pricing would be designed with each pilot partner. The work is practical education and facilitation, with clear boundaries around confidentiality and referral.
Discuss a pilot